Join Our Expert Team

Primary Requirements:

• As a Master Bench Jeweler at Hamra, you will play a crucial role in maintaining our high standards of exceptional quality and craftsmanship
• A passion for jewelry repair, a keen eye for detail, and the technical skills to work with a variety of materials
• Previous experience of at least 5 years as a bench jeweler
• The ability to utilize a range of tools and techniques, including soldering, polishing, stone setting, lasering and hand fabrication.  CAD experience is a plus but not required. 
• The ability to collaborate with sales staff to understand customer needs and providing expert advice on repairs and custom designs
• A commitment to excellence
• Maintaining neatly organized bench tools and equipment
• Ensuring all work meets Hamra's quality standards and is completed in a timely manner
• Ensuring all safety and environmental protocol is followed
• The ability to be an inclusive team player with a positive attitude
• A strong work ethic and positive attitude

Qualifications:

• A genuine enthusiasm for Rolex timepieces and luxury jewelry combined with a desire to share your knowledge with others.
• 3 - 5 years of experience in a luxury sales environment, preferably with a focus on watches and jewelry.
• A proven track record of achieving sales goals while delivering exceptional customer service.
• Strong understanding of luxury watch brands.
• Excellent verbal and written communication skills.
• A collaborative spirit and the ability to work effectively with colleagues to deliver a seamless customer experience.
• A polished and professional demeanor that reflects the luxury environment of Hamra Jewelers.

Responsibilities:

• As a Sales Associate at Hamra Jewelers, you will play a crucial role in creating unforgettable experiences for our clientele.
• You will leverage your in-depth knowledge of Rolex timepieces to engage with guests, answer their questions and guide them towards the perfect watch to suit their needs and style.
• Building lasting relationships with our clients and exceeding their expectations will be at the heart of your success.
• Deepen your knowledge of the Rolex brand history, collections and technical specifications to confidently advise and educate clients.
• Build rapport with guests, understand their preferences and curate personalized experiences that exceed expectations.
• Present timepieces and jewelry while guiding clients through the purchasing process with professionalism and enthusiasm.
• Collaborate seamlessly with colleagues to ensure a smooth and efficient customer journey, from initial welcome to post-purchase care.